Blog

September 24, 2021

Outsourcing and Strategic Partners

Can outsourcers and their clients be strategic partners? Some outsourcers provide a transactional service, others present a broader set of capabilities or insights that can move your business or project forward. These can become strategic partners and can provide assistance or advice that expands your project outcomes, or even your business’ position in the marketplace. Strategic outsourcers need not be...

Bob McGannon
Author

August 23, 2021

Planning Outsourced Services

Considering outsourcing? Plan for changing service requirements! One of America’s founding fathers, Benjamin Franklin, is quoted as saying “When you are finished changing, you are finished.” This is true for both outsourcers and their clients. Business processes, customer expectations and technology are always changing. An environment that allows and promotes collaborative, productive change provides significant value to both outsourcer and...

Bob McGannon
Author

August 16, 2021

Sharing Delivery Issues

Consultant? Outsourcer? Share your delivery issues! – An Intelligent Disobedience Approach You’ve been hired as a consultant or outsourcer, and for reasons that may or may not be your fault, you start to have delivery issues. In response, you change your status reports, and talk about what you will deliver, and when – but never, ever talk about the true...

Bob McGannon
Author

July 26, 2021

What You Can Outsource – A Guide

Considering Outsourcing? – Here’s a guide for project managers and business leaders Outsourcing provides opportunities to increase quality, save money and expand the expertise being applied to your business, or help you more effectively deliver your project. This is why it’s an expanding industry providing a wide array of services to small and large businesses. However, it’s not without its...

Bob McGannon
Author